ACCESSIBILITY POLICY

David Zala Accessibility Policy

Our Commitment to Accessibility

At David Zala Custom Clothing, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. Our goal is to provide a seamless and inclusive digital experience that reflects the values of craftsmanship, care, and respect embedded in our brand. We believe that accessibility is not only a legal requirement but a fundamental expression of hospitality and professionalism.

Standards and Guidelines

David Zala Custom Clothing strives to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines help make web content more accessible to individuals with a wide range of abilities, including users with visual, auditory, cognitive, and motor impairments.

To support accessibility, we are actively working to ensure that:

  • All images have meaningful alternative text
  • Site navigation is consistent and operable via keyboard
  • Fonts are readable and colours have adequate contrast
  • Videos are accompanied by captions or transcripts (where applicable)
  • Forms are properly labelled for screen reader users
  • Dynamic content is communicated effectively through assistive technologies

Ongoing Efforts

We recognize that digital accessibility is an ongoing process. Our team regularly reviews, audits, and updates the site to improve functionality and ensure compatibility with a wide range of assistive technologies, including screen readers, screen magnifiers, and speech recognition software.

Additionally, we consult accessibility professionals and utilize automated and manual testing tools to identify and resolve accessibility issues.

Third-Party Content

While we strive to ensure accessibility across all areas of our website, certain third-party content or integration (such as embedded forms, social media feeds, or plugins) may not be fully accessible. We do not control these elements, but we encourage all partners and service providers to offer accessible solutions and are happy to assist users in accessing this content by alternative means where possible.

Feedback and Assistance

If you encounter any accessibility barriers while using our website or have suggestions for improvement, we welcome your feedback. Your insights help us continue to enhance the experience for everyone.

You can reach us via:

Email: customerfirst@davidzala.com

We aim to respond to all accessibility-related inquiries within 5 business days.

Legal Compliance

David Zala Custom Clothing complies with applicable laws and regulations related to web accessibility, including but not limited to the Accessibility for Ontarian with Disabilities Act (AODA) and relevant Canadian Human Rights legislation. We take our responsibilities seriously and seek to exceed the minimum compliance standards.

Limitations and Disclaimer

While we strive to make all content accessible, some content may be challenging for certain users. By using this website, users acknowledge that:

  • Accessibility features are provided on a best-effort basis.
  • We are not liable for content hosted externally or on third-party platforms.
  • Changes to assistive technology or browser settings may affect performance.

David Zala Custom Clothing remains committed to continuous improvement. Accessibility is not a checkbox for us — it's part of the timeless elegance and integrity that define our brand.

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