PRIVACY POLICY

Privacy Policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

David Zala Custom Clothing ("David Zala", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.davidzala.com] (the "Site"), engage with our custom tailoring services, attend consultations, or otherwise interact with us.

By accessing or using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect various types of personal information in order to provide and improve our services.

A. Information You Provide to Us:

  • Personal Identifiers: Full name, phone number, email address, physical address.
  • Measurement & Fitting Data: Body measurements, garment preferences, tailoring notes.
  • Order Information: Purchase history, delivery details, appointment schedules.
  • Payment Information: Credit card details or billing info (processed via secure third-party providers).
  • Communications: Emails, customer service interactions, inquiries, testimonials.

B. Information Automatically Collected:

  • Device & Technical Info: IP address, browser type, device type, operating system.
  • Website Usage Data: Pages visited, time spent on site, clicks, referring URL.
  • Cookies & Tracking Technologies: We use cookies, pixels, and analytics tools (e.g., Google Analytics) to enhance user experience.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Providing and managing custom clothing services and consultations
  • Processing orders, payments, and deliveries
  • Communicating with you about appointments, offers, or updates
  • Personalizing your experience and recommending products
  • Managing client records and improving tailoring outcomes
  • Ensuring website functionality and performance
  • Meeting legal, regulatory, or security obligations

3. Sharing Your Information

David Zala does not sell, rent, or trade your personal information. We may share information in the following cases:

  • Service Providers: Third-party vendors (e.g., payment processors, IT support, tailoring platforms) who help operate our business under confidentiality agreements.
  • Legal Compliance: If required by law, regulation, subpoena, or court order.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred under safeguards.
  • With Your Consent: We may share data for marketing collaborations or events when you give explicit permission.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. This includes maintaining records for tailoring history, client service, and legal compliance.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data
  • Correct or update inaccuracies
  • Withdraw consent or request deletion
  • Object to or restrict processing
  • Data portability (where applicable)
  • File a complaint with a data protection authority

To exercise any of these rights, contact us at customerfirst@davidzala.com

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, loss, or misuse. This includes:

  • Secure sockets layer (SSL) encryption
  • Secure storage for physical records
  • Restricted access to tailoring data
  • Third-party compliance verification for platforms used

While we strive for 100% security, no method of online transmission or storage is completely secure.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser or by using cookie preference tools provided on our Site.

Types of cookies used include:

  • Essential cookies for site functionality
  • Performance cookies for analytics and performance tracking
  • Functional cookies to remember your preferences
  • Marketing cookies for tailored advertising (optional)

You may opt out of non-essential cookies at any time.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected such information, please contact us to request deletion.

9. International Data Transfers

Our operations and third-party providers may be based in jurisdictions outside of your own. By using our Site or services, you consent to the transfer of your personal data to such jurisdictions, which may have different data protection laws.

10. Third-Party Links

Our website may include links to third-party sites, such as partner events, stylists, or media features. We are not responsible for the privacy practices or content of these external sites. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with the new effective date. We encourage you to review the policy regularly.

If material changes are made, we will notify you via email or a prominent notice on the Site.

12. Contact Us

For any questions, concerns, or to exercise your privacy rights, please contact:

David Zala Custom Clothing
Toronto, Ontario, Canada

Email: customerfirst@davidzala.com
Website: www.davidzala.com

Your privacy is integral to our craft. Just as we tailor garments to your measurements, we tailor our commitment to protecting your data—with precision, discretion, and respect

OUR
COMMITMENT

Our Commitment-icon
Our everyday goal is to tailor garments that speak for themselves

PRIVATE
TAILORING

Private Tailoring-icon
Your time is valuable. Request a visit, and we’ll bring the tailoring experience to you—at your convenience

CORPERATE
SERVICES

Corporate Services-icon
Elevate your team's presence with custom-tailored garments that reflect confidence, professionalism, and distinction

VIRTUAL
APPOINTMENT

Experience custom tailoring from your space—with expert fit, style guidance, and attention to detail anywhere you are.

GET REPLY IN
30 MINUTES

Reply-Icon
Whether for appointments, consultations, or questions—you can expect a personalized reply within 30 minutes
© 2025 David Zala. All rights reserved.
At David Zala, every interaction is designed to be as personalized as your garment. Whether you’re starting your custom journey, finalizing the details, or fitting your finished piece, we offer flexible appointment options to suit your lifestyle.
1
2
3
4
5
Appointment Preference